Purchase Policy Online

The information you provide to us on the website attachmatic.com (name, home address, email address, credit card number, expiration date and CVV2) must be accurate, current and complete. You will be responsible and accountable for any total or partial loss, damage and additional costs incurred by you or any other person arising from any false, incorrect or incomplete. It is your responsibility to update your registration information and payment.

1. Acceptance of these Terms of Use

The acceptance of these terms of use is between you and those you represent and Distribution Attach-Matic an agreement regarding your use of the site attachmatic.com Distribution Attach-Matic.

For each use of this website, whether as an individual, business or you are acting for someone else, you confirm that you agree to be bound, without limitation or qualification, by these Terms of Use. If you act for someone else, you represent and warrant that you have the legal authority to accept these terms of use and on behalf of it. In case you do not accept all these conditions, we ask that you do not make purchases on this site.

The agreement was signed between the parties when you click "Submit Order" and you check "I accept the policies of online shopping" inside your shopping cart.

2. Change the Terms of Use

Attach-Matic Distribution reserves the right to modify in its sole discretion these terms of use regarding the future use of the website. By using the Web site attachmatic.com after the posting of such revised Conditions of Use, you agree to be bound by the amendment of these terms of use. In any case, you can change these conditions.

3. Privacy and Security

We know that privacy and security of your personal information close to your heart. Thus, we only collect information necessary to process your orders. Any personal information collected will be kept under the Act on protection of personal information.

4. Payment method

Two types of payment are available to complete the transaction.

We accept the following payment methods :

  • Credit cards (Visa, Mastercard and American Express)
  • Paypal

5. Shipping Mode

Attach-Matic distribution offers two methods of transport as the weight of the products in your shopping cart.

Parcels less than 140 pounds with a volumetric dimension less than 150". The delivery methods available inside the shopping cart are:

  • UPS
  • Fedex Ground

Once logged into your account within your shopping cart, the transportation tariff will be displayed next to FedEx Ground. Transport is calculated on your zip code.

* We do not accept orders from the Far North regions of Quebec. Any order from these territories will be refused and refunded unless a special agreement with one of our agents.

6. Prices

Attach-Matic Distribution reserves the right to change prices without notice. Prices are quoted in U.S. currency and do not include transportation as well as federal and provincial taxes.

7. Product Availability

The majority of products Website attachmatic.com not found in inventory in our warehouse. However, to offer you courteous service, we deal with companies that provide us with timely delivery of the most respectable.

Generally, you must calculate a delivery time of about two weeks before receiving your products. However, this period may range, in some cases up to four weeks or more.

If you want to have an approximate delivery date, please contact us by email at
info@attach-matic.ca with the reference number of the product, quantity desired, your mailing address and phone number.

8. Return Policy

Attach-Matic distributor accepts the return of products purchased through the Web site attach-matic.ca within 10 days of receipt. For cons, the cost of return of about 30% will be deducted to your credit (total amount of returned products). Among these costs, a percentage will be used to pay for transportation from our warehouse in manufacturing and another portion for handling fees which we will be billed by the manufacturer of the product returned.

In addition, transportation costs to purchase and those required to return the item to your home to our store Chesterville are not refundable. If you want a refund, please fill out the form and return authorization.

In case you have not received the right product
If, inadvertently, there is an error on the proceeds received, we will be happy to exchange thereof and at our expense. If this happens, you will need to complete the return form and authorization in order to receive an authorization number. Subsequently, an officer at Distribution Attach-Matic will contact you to make an agreement so that our delivery carrier making the exchange of the article. Fee of 20% or more will be charged if the product is not in its original packaging with all documents and original parts and / or if it was installed. Please fill out the form and return authorization and indicate that you have not received the correct product.

9. Damaged goods, defective or missing parts

  • Damaged goods on arrival:
    It is your responsibility to review the shipping box that you receive from our carrier. If the shipping box appears damaged, please open the shipping box before signing the receipt from the carrier. Where the merchandise is damaged, do not sign the delivery receipt and do not accept the delivery, it will be returned to us. If the goods are damaged on arrival and you have not accepted, please fill out the form and return authorization and indicate that the merchandise was damaged on arrival.
  • Defective merchandise:
    If merchandise is defective and the packaging is in good condition, please fill out the form and return authorization and indicate that the item is defective. An officer at Distribution Attach-Matic will contact you to take delivery of an agreement to collect the defective product and give you a new copy.
  • Missing piece:
    If anything is missing or other documentation, we will send you, at our expense, the missing pieces for transport. Please fill out the form and return authorization and specify a missing piece or other documentation. An officer at Distribution Attach-Matic will contact you to verify the missing items.

10. Product Warranty

All products sold on the website attachmatic.com are covered by manufacturer's warranty. All transportation costs to ship your product to the manufacturer or distributor in Attach-Matic comes to your office. Just keep your original invoice to prove date of purchase.

11. Transcription errors

Attach-Matic distribution strives to provide on its website with accurate and current. However, it is possible that errors, omissions and inaccurate descriptions of products occur.

Attach-Matic Distribution reserves the right to:

  • Correct any errors, omissions or inaccuracies at any time and without notice and without liability to you or any other person;
  • Change at any time the products sold on the website, prices, options, product descriptions and any other item without notice and without liability to you or any other person;
  • Reject, correct or cancel any orders, including orders accepted and paid for any reason whatsoever. If your credit card has already been charged for the purchase, distribution Attach-Matic will refund by crediting your credit card the amount charged.

Attach-Matic distribution puts every effort to be as specific as possible. However, please consult the source through manufacturer websites to get more product details.

12. Other sites

Attachmatic.com Web site may include links to other websites operated by third parties. They are independent and Distribution attachmatic.com Attach-Matic is not responsible for other websites.

13. Governing Law and Dispute Resolution

These terms of use, your access to and use of the Website and all related matters are governed by the laws of Quebec. Any dispute between you and Distribution Attach-Matic or any person you represent (individual, business, society) must be resolved before the courts of Quebec, sitting in the town of Victoriaville, Quebec, Canada and you irrevocably submit to the exclusive jurisdiction of those courts in respect of any dispute.

Panier d'achat